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Help Center

Events, Raffles, Stores & Auctions

Events, Raffles, Stores & Auctions

Event form configuration

Plan your next event with Zeffy!

Configuring an event form

Setting up an event with multiple dates and times

Adding a seating chart to your event

Configuring a reminder email

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Ticket and Item Configuration

Offer different ticket tiers and rates

How can I limit my sales or set a maximum number of sales?

Create group tickets or ticket bundles

Add early bird tickets or a waitlist to an event

Create a "pay what you can" (PWYC) or sliding scale ticket rate

Add taxes to ticket price or store items

Creating discount, coupon or promo codes

Obtain all event attendee names when multiple tickets are purchased

Set a close date for your sales to close sales automatically

Why a form states it is “closed” and how to reopen sales

Why a form states it is full and how to make more tickets available

Host a free event and create free tickets to an event

How are e-tickets generated on Zeffy?

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Event Management Features

Introducing: The guest list view

View how many tickets you have sold so far and how many are remaining

Filtering your ticket sales by ticket status and ticket type

Accessing and downloading your event guest list or your attendee list with sales details and answers to custom questions

Checking-in guests the day of your event: scan their e-ticket or check them in manually using the check-in manager

Attendance reports: download a report after your event to check whose tickets were checked-in or who attended.

How to "unscan" or "uncheck" a guest that was accidentally checked-in

What to do if your event has been cancelled

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Auctions

Understanding when and how auction winners are charged for their bids

Creating and configuring an auction page on Zeffy

Edit the emails sent to winners or bidders who did not win once your auction ends

Tracking bids, payments, and item winners on your auction form

Enabling cash/offline bids on your auction form

Do bidders have to enter their payment information every time they make a bid?

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Raffles

Create a captivating online raffle!

Set up and customize a raffle form

Start your raffle tickets at a specific number

Drawing a winner for your raffle

Create a raffle with more than one prize/ basket

Is Zeffy a licensed Electronic Raffle System?

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Memberships

Creating and configuring your membership form

Everything there is to know about monthly or yearly membership renewals

Cancelling a membership or stopping its automatic renewal

Generating membership cards

Online Stores

Open an online store. For free.

Configure your online store/ e-commerce form

Adding images to items in your online-store / e-commerce form

Can I have product variations and variants? Can I sell products with custom options and inventory control?

Volunteering

Create a volunteering opportunity and receive volunteer registrations