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Events, Raffles, Stores & Auctions
Zeffy Onboarding Academy
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts and Emailing
Emails
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal & Data Privacy
Legal
Zeffy for Donors
Donor account
Monthly donations
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Help Center
Events, Raffles, Stores & Auctions
Zeffy Onboarding Academy
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts and Emailing
Emails
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal & Data Privacy
Legal
Zeffy for Donors
Donor account
Monthly donations
Events, Raffles, Stores & Auctions
Event form configuration
Plan your next event with Zeffy!
Configuring an event form
Setting up an event with multiple dates and times
Adding a seating chart to your event
Configuring a reminder email
See more
Ticket and Item Configuration
Offer different ticket tiers and rates
How can I limit my sales or set a maximum number of sales?
Create group tickets or ticket bundles
Add early bird tickets or a waitlist to an event
Create a "pay what you can" (PWYC) or sliding scale ticket rate
Add taxes to ticket price or store items
Creating discount, coupon or promo codes
Obtain all event attendee names when multiple tickets are purchased
Set a close date for your sales to close sales automatically
Why a form states it is “closed” and how to reopen sales
Why a form states it is full and how to make more tickets available
Host a free event and create free tickets to an event
How are e-tickets generated on Zeffy?
See more
Event Management Features
Introducing: The guest list view
View how many tickets you have sold so far and how many are remaining
Filtering your ticket sales by ticket status and ticket type
Accessing and downloading your event guest list or your attendee list with sales details and answers to custom questions
Checking-in guests the day of your event: scan their e-ticket or check them in manually using the check-in manager
Attendance reports: download a report after your event to check whose tickets were checked-in or who attended.
How to "unscan" or "uncheck" a guest that was accidentally checked-in
What to do if your event has been cancelled
See more
Auctions
Understanding when and how auction winners are charged for their bids
Creating and configuring an auction page on Zeffy
Edit the emails sent to winners or bidders who did not win once your auction ends
Tracking bids, payments, and item winners on your auction form
Enabling cash/offline bids on your auction form
Do bidders have to enter their payment information every time they make a bid?
Can I cancel/delete a bid?
See more
Raffles
Create a captivating online raffle!
Set up and customize a raffle form
Start your raffle tickets at a specific number
Drawing a winner for your raffle
Create a raffle with more than one prize/ basket
Is Zeffy a licensed Electronic Raffle System?
See more
Memberships
Creating and configuring your membership form
Everything there is to know about monthly or yearly membership renewals
Cancelling a membership or stopping its automatic renewal
Generating membership cards
Online Stores
Open an online store. For free.
Configure your online store
Adding images to items in your online-store / e-commerce form
Can I have product variations and variants? Can I sell products with custom options and inventory control?
Volunteering
Create a volunteering opportunity and receive volunteer registrations