Help Center
English
Français - Canada
Go to Zeffy.com
Français - Canada
Zeffy for Donors
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
Zeffy Onboarding Academy
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts & Emailing
Emails
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal & Data Privacy
Legal
Zeffy for Donors
Donor account
Monthly donations
Back to home
Help Center
Zeffy for Donors
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
Zeffy Onboarding Academy
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts & Emailing
Emails
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal & Data Privacy
Legal
Zeffy for Donors
Donor account
Monthly donations
Zeffy for Donors
Track your monthly donations and update your credit card.
Obtain a refund for a payment made through Zeffy
I paid but I haven't received my receipt yet
What is the contribution made towards Zeffy? Why was I charged extra?
I entered the wrong email address or made a typo. How do I change it?
How can I make a payment on Zeffy?
Tax Receipts - Donor FAQ
There's a charge on my bank statement from Zeffy that I don't recognize.
Donor account
How I can activate my Zeffy donor account?
Where is my ticket/receipt/confirmation email?
Where is my donation tax receipt?
How can I update my fundraiser page?
What does Zeffy do with my personal data?
Deleting your donor account
See more
Monthly donations
How can I update my credit card or edit/cancel my monthly donation?
