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Zeffy for Donors
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
Zeffy Onboarding Academy
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts & Emailing
Emails
Campaign communications
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal, Data Privacy & Security
Legal
Verifications & Platform Security
Zeffy for Donors
Donor account
Monthly donations
Auction
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Help Center
Zeffy for Donors
About Zeffy
Getting started with Zeffy
Stripe Verification
Account Settings
Zeffy Onboarding Academy
General Form Configuration
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Sharing your form
Events, Raffles, Stores & Auctions
Event form configuration
Ticket and Item Configuration
Event Management Features
Auctions
Raffles
Memberships
Online Stores
Volunteering
Donations and Campaigns
Peer-to-Peer Campaigns
Transaction Management
Refunds and Cancellations
Tax receipts
Payments and Payouts
Payouts
Bank Account
Payment methods and statuses
Tap-to-Pay
Spend Card
Contacts & Emailing
Emails
Campaign communications
Reports and data imports
Exporting Data
Importing Data
Data Integrations
Legal, Data Privacy & Security
Legal
Verifications & Platform Security
Zeffy for Donors
Donor account
Monthly donations
Auction
Zeffy for Donors
Track your monthly donations and update your credit card.
Obtain a refund for a payment made through Zeffy
I paid but I haven't received my receipt yet
What is the contribution made towards Zeffy? Why was I charged extra?
I entered the wrong email address or made a typo. How do I change it?
How can I make a payment on Zeffy?
Tax Receipts - Donor FAQ
There's a charge on my bank statement from Zeffy that I don't recognize.
Can e-tickets and membership cards be added to wallet?
I'm getting an "Invalid Bidder Token" error message when placing a bid.
Donor account
How I can activate my Zeffy donor account?
Where is my ticket/receipt/confirmation email?
Where is my donation tax receipt?
How can I update my fundraiser page?
What does Zeffy do with my personal data?
Deleting your donor account
See more
Monthly donations
How can I update my credit card or edit/cancel my monthly donation?
Auction
Is it possible to update my payment method for an item I've bid on?
