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Help Center

Donations and Campaigns

Donations and Campaigns

One-time and monthly donations, donation campaigns, and peer-to-peer campaigns.

Donation Form

How do I share my donation/ticketing form?

How do I set up automatic tax receipts?

How do I see a list of my monthly donors?

How can I translate my form?

How to set up a one-time/monthly donation form?

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Donation Campaign

How do I set up a donation campaign?

How can I close or archive my donation campaign?

How can I duplicate my campaign from last year?

Peer-to-Peer Campaign

What to do if a P2P fundraiser doesn't create their fundraiser page after registration?

How do I set up a peer to peer campaign?

How to add a registration process to my peer-to-peer campaign?

How can I email all my fundraisers?

How can I export a list of my P2P fundraisers and teams?

How do I delete a team for my peer-to-peer campaign?

How do I move a donation in a P2P?

Can I manually increase a thermometer amount?

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Donation Management

How do I set up email notifications for new donations?

Can I add offline donations?

How can I delete a donation?

How do I issue a refund?

How can I add a note to a transaction?

How can I cancel or edit my donor's monthly donation?

Are Zeffy tax receipts CRA and IRS compliant?

How can I generate a manual tax receipt?

How do I edit or cancel a tax receipt?

How do I resend a tax receipt and transaction receipt?

How can I edit the "Thank you" email sent to my donors?

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