Year-End Tax Receipts for Donations Made Through Zeffy
When will I receive my tax receipt?
If you made a donation through Zeffy in 2025 and were eligible for a tax receipt, you will receive an email from Zeffy by the end of January 2026.
This email will include a recap of your 2025 giving history and access to all your 2025 tax receipts for donations made through Zeffy.
Why am I receiving my receipt again?
You may have already received a tax receipt at the time of your donation. The email sent in January is simply ayear-end reminder, in case you misplaced your original receipt.
If you’ve already downloaded and saved your receipt, you can continue using that version.
I received an email from Zeffy titled "Your 2025 tax receipts are ready!" with a link to view my 2025 tax receipts. Is this a safe link?
Yes, this email is from Zeffy and the link is safe. It directs to your personal giving recap email sent from [email protected]. This email is sent to all donors who gave through Zeffy and were eligible for a tax receipt.
What information is included on my Giving Recap?
The email from Zeffy will contain a link to your Giving Recap page, where you can:
View a summary of your 2025 donations
Download all your tax receipts issued through Zeffy
See the total amount you donated
See how many organizations you supported
Review a breakdown of all transactions
If you donated to multiple organizations using Zeffy, all receipts will be available in one place.
I’m missing a tax receipt. What should I do?
Tax receipts are sent to the email address used when the donation was made. If you don’t see your receipt:
Check your inbox, spam, and promotions folders.
Confirm which email address you used at checkout. If you paid with Apple Pay or Google Pay, the receipt was sent to the email associated with that account.
Confirm this payment was made through Zeffy, to an organization that uses Zeffy to generate receipts.
If you’re still missing a receipt or need a correction, please contact the organization you donated to directly, as Zeffy does not create or modify tax receipts on their behalf.
Their contact email can be found in the donation confirmation email you received from them at the time of your payment. To find this email, search your inbox for their organization name.
Can I access my receipts anytime?
Yes. You can access your Giving Recap and all your donation receipts at any time from your Zeffy donor account. Click here to learn how to activate your Zeffy donor account.
How do tax receipts work for monthly donations?
If you made a monthly recurring donation, you will receive one cumulative tax receipt that includes all eligible monthly donations made in 2025.This cumulative receipt is generated automatically in January 2026.
Why is my monthly donation receipt dated December 30th 2025?
Cumulative receipts for monthly donations are dated at the end of the year to include all donations made during the year.
This does not mean your payment was made on that date. The receipt is still fully valid and eligible for tax purposes.
I have already claimed my Jan and Feb 2025 donations on my 2024 tax return, why am I receiving it again?
If you’re a Canadian donor and already claimed your January and February 2025 donations on your 2024 tax return, those receipts can’t be used again in 2025.
If these donations were part of a monthly contribution, the full monthly amounts are included in this year’s cumulative tax receipt. If you need an adjusted cumulative receipt, please contact the organization you donated to.
Who should I contact if I need a receipt corrected?
For any questions about receipt details, corrections, or eligibility, please contact the organization you supported directly. Each organization is responsible for issuing and updating its own tax receipts.
Their contact email can be found in the donation confirmation email you received from them at the time of your payment. To find this email, search your inbox for their organization name.