Setting up an event with multiple dates and times

Configure and manage your recurring event multiple dates and times.

Jump to a section of this article: 

Configure my form with multiple dates/ times 

Create my ticket rates and set their limits for an event with multiple dates/times

Get my attendance and sales reports for every day of my event

How to quickly email my event attendees

Configure an event form with multiple occurrences

This feature is ideal if you are selling tickets to shows, museum visits, performances, classes, or any other type of event that occurs more than once. 

When you configure a multi-date event, your ticket buyers will first choose the date and time they wish to attend and then move onto the ticket selection process. Here is what they will see when they arrive on the form: 

Here are the steps to follow to set up your form: 

1. Go to "Forms" > "+ New form" > select "Event" > "Start this form" 

2. In the Date section of your form editor, add your event date and set a start time

3. For multi-date events, click "Add another event date"

• If the event occurs at the same time on a daily, weekly or monthly basis: 
  Click "Occurs once" below the date and select the event frequency from the dropdown options. The dates between the start date and the end date indicated will automatically be displayed in the drop down list. 
  
• If the event occurs at sporadic dates or various times: 
  Leave the occurrence of the first date to "occurs once" and click "Add another event date" to add a new date or time. 

4. You can set a close date for sales for each occurrence. If you wish to stop ticket sales for a certain period of time before the occurrence, set the "sales close date" for that day. Setting a close date will disable the option to select tickets when that date is selected. It is not mandatory to set a close date for your sales. 

Create your ticket rates and set their availabilities

Go to the "Tickets" section of the form editor to configure your tickets. 

Understanding ticket availabilities and quantities for multi-date events

• The "Total number of tickets per date" is where you indicate the total number of tickets that can be sold per date. This number includes all ticket types that you create. Your sales will be closed when that limit is hit. 
• To set a limited quantity of tickets per ticket type, click "See more options" on the ticket you wish to limit and enter the number available in the box under "Number of tickets available for this rate per event date." This will limit the number of that type of tickets that can be selected per date your event takes place. 
• It is not possible to set a limit of tickets for every occurrence. The limits apply per date/time the event takes place. 

5. Configure your reminder email. In the "review" section of your form editor, click "Setup event communications" to configure your reminder email. By default, the reminder email will be sent out 7 days before your event with a generic message. You can program the number of days before the event you wish for it to be sent and edit the message, you can also disable the reminder email from sending.

The reminder will be sent to participants at different times depending on the date/time selected to attend your event. It will be sent the exact number of days before the date and time of the event the participant selected. You can learn more about reminder emails here. 

Obtain your sales and attendance reports for an event with multiple dates and times

1. Go to the "Payments" tab

2. Filter your page by form name and select your multi-date form. Click "Apply"

• With this filter applied, you will see all purchases made on your form for every day of the event. You can export this report by keeping the filter applied and clicking "Export" at the top.

3. The "Select event date" filter will appear after you apply the form name filter. You can then select the date you wish to pull a report for by selecting a date from the dropdown menu and clicking "Apply"

4. With your form name and event date filters applied, click "Export" at the top to obtain the report of your sales, view the attendees for that date and their answers to any custom questions you may have asked on your form. 

To quickly view the total amount raised for your event and the overall number of tickets purchased, go to "Forms" and click on your event form. In the "overview" section you should be able to see the total raised, tickets sold, and ticket sales: 

How to quickly email your event attendees in Zeffy 

1. Go to the "Forms" section > click on your event form

2. Click "Communications" > then, click "New email"

3. Create and configure your email, then click "next"

4. By default, email recipients will be everyone who purchased a ticket to your event 

5. Send it out once it's ready!