To integrate a seating chart or floor plan to your Zeffy form, we recommend adding your seating chart to your form description and then allow guests to select their seat using custom questions.
The reserved row and seat will show up on the buyer's e-ticket so that they can easily find their seat the day of your event.
Step 1. Add your seating chart to your form
The first step to creating an event with a seating chart will be to upload a photo of your seating chart to your Zeffy form.
To help you get started, we have created a free seating chart template that you can easily duplicate and customize for your event.
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Once your seating chart is ready, you can add the image to the description of your Zeffy form.
Step 2. Add a ticket type for each row or table
Add a ticket rate for each available row of your seating chart, so that your buyers can select the row of their choice.
- To add a ticket type for each row, go to fundraising > campaigns and click on edit to the right of an event form. In your editor, go to "tickets" section.
- Scroll down to your ticket rates and add a different rate for each row. Make sure to specify the row in question in the ticket name.
Step 3. Add custom question for seat selection
You will now be able to add different custom questions allowing your guests to choose the seat of their choice in the row that they selected.
- Go to the "Questions per guest" section in your form editor
- For each row, you will have to add a custom question by clicking on "+ add a question" at the bottom right. ⚠️
We will now configure your custom question in a way that allows individuals to select a seat in their pre-selected row.
- Make sure to select the type of question as "Single-select"
- Then, make sure to check the option "only for specific tickets" and associate this question with exactly one of your ticket types/rows. ➡️ This question will now only be asked to buyers that have selected this specific ticket type and row.
- Once you have associated the custom question with a specific ticket and row, click on "add a maximum choice limit."
- Add a choice for each seat in that specific row, and make sure to set the limit to one.
- Repeat the custom question set-up for each ticket type/row. ➡️ When your buyer checks out, they will have been able to select their row through the ticket type. Then at checkout, they will be asked which seat in that specific row they would like to reserve.
- Once the seat has been selected and reserved by a guest, it won't be available anymore.
