Adding a seating chart to your event

A Step-by-Step Guide to adding a seating chart or floor plan to your Zeffy event form.

Step 1. Add your seating chart to your form

The first step to creating an event with a seating chart will be to upload a photo of your seating chart to your Zeffy form.

To help you get started, we have created a free seating chart template that you can easily duplicate and customize for your event. 

Once your seating chart is ready, you can add the image to the description of your Zeffy form.

Step 2. Add a ticket type for each row or table

Add a ticket rate for each available row of your seating chart, so that your buyers can select the row of their choice.

• To add a ticket type for each row, go to "my forms" and click on edit to the right of an event form. In your editor, go to "tickets" at the top.

• Scroll down to your ticket rates and add a different rate for each row. Make sure to specify the row in question in the ticket name.

Step 3. Add custom question for seat selection

You will now be able to add different custom questions allowing your guests to choose the seat of their choice in the row that they selected.

• To add custom questions to your form, go to "my forms" and click on edit to the right of a specific form. In your editor, go to "tickets" at the top.

• Scroll down to the questions per ticket section. 
• For each row, you will have to add a custom question by clicking on "+ add a question" at the bottom right. ⚠️ Make sure you are adding questions per ticket!

We will now configure your custom question in a way that allows individuals to select a seat in their pre-selected row.

• Make sure to select the type of question as "MCQ with single answer"
• Then, make sure to check the option "only for specific tickets" and associate this question with exactly one of your ticket types/rows. ➡️ This question will now only be asked to buyers that have selected this specific ticket type and row.

• Once you have associated the custom question with a specific ticket and row, click on "add a maximum choice limit."

• Add a choice for each seat in that specific row, and make sure to set the limit to one.

• Repeat the custom question set-up for each ticket type/row. ➡️ When your buyer checks out, they will have been able to select their row through the ticket type. Then at checkout, they will be asked which seat in that specific row they would like to reserve.

• Once the seat has been selected and reserved by a guest, it won't be available anymore.

👀 Here's an example of what an event with a seating chart could look like.