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  3. General Ticketing and Sales

How can I close my ticket sales? How can I archive my form?

Set the close date for your ticket sales when editing or creating your ticketing form

Automatically close ticketing sales

If you want to make sure that no one can purchase a ticket after a specific date, you can set a date when the ticket sales will close. To do this:

  1. Go to the "General Information" section of your ticketing form. 
  2. Scroll down to the "Date and location" section. 
  3. Underneath the "End date" section, click on "Edit" next to "Keep open after the end date of ticketing".
  4. Set the date to your preferred close date. ⚠️ The field is named "Keep open until" but the date can be prior to the event date if you want to close your sales earlier.
  5. Click "Save" in the top, righthand corner of the page. You're all set! Your sales should automatically close on the date that you set. 

Manually close ticketing sales

If you don't have a set date and time on which you want your sales to close, you can manually close your sales from your dashboard. 

  1. Go to "ticketing" > "my forms" in your dashboard. 
  2. Click on the three little dots to the right of the form you want to close.
  3. Click on the option "close sales."