How can I set up an event on Zeffy?

Easily set up a virtual or in-person event on Zeffy through our ticketing forms!

Planning a gala or a dinner? A concert or an ice cream event? No matter what event you are planning, Zeffy can help you manage your ticketing sales!

Create your event:

  • Log into your Zeffy dashboard on a computer. 
  • Click on "Ticketing" in the menu bar on the left. 
  • Click on "+ New Ticket form" and select the event option. 

1) Describe your event and set a date & time

  • On this same page, add the name of your event, choose your language, and add a description.

  • At the bottom of the page, set the location, date, and time of your event!

📅 Our forms currently don't support AM/PM timing. To have the correct time displayed on your form, you can use military time.

If this is a feature you would like to see on our forms, we invite you to upvote this feature request here to help our product team prioritize your suggestion.

  • If you want your ticket sales to automatically close at a certain date, click on edit next to "keep open after the date of ticketing."
  • You will be able to set until what date you want ticketing sales to remain open. This date can be prior to your event.

  • Click on "Next" in the top right once you're happy with this.

2) Add your Tickets

  • On the second page, you'll be able to add your tickets. 
  • Name your ticket, and add a price and description.
  • Add as many ticket types as you want by clicking "+ Add ticket" in the bottom right.
  • Set an overall ticket limit if you have a total capacity for your event.

  • ⚠️ More options:
    • If you click the "Options" below each item for more options.
    • Set a total availability: if you have limited quantities of this ticket type, you can set an upper limit.
    • Generate Tax receipts: if part of the ticket price is eligible for a tax receipt, you can check the option to generate a tax receipt and set the desired amount.
    • Create a ticket bundle: this will generate multiple tickets in one purchase. This can give your buyer multiple chances of winning, like 5 chances for 25$.
    • Early bird purchases: if you want to sell some of your tickets at early bird pricing, you can set a date on which this rate will no longer be available for sale. 

  • 🤲 Activate donation:
    • Below your tickets, you can activate the option for donors to add a donation to your organization and to generate a receipt for the additional donation.

  • ❓ Ask your buyers custom questions:
    • In the custom questions section, you have the option to ask two types of questions.
    • Questions for the buyer will be asked once per purchase. 

    •  Questions per item will be asked for each ticket that is purchased.
    • When clicking on "More Options" below questions per item, you can also specify which ticket rates you want this question to be asked for.

  • Click on "Next" in the top right of this page once you're done adding your items and questions.

3) Customize the look of your ticketing form

  • In the third step of your ticketing form, you can change the color of your form, you can add your logo (1:1 ratio recommended), and add a form banner (16:9 ratio recommended).

  • Further down, edit the thank you email that goes out every time somebody purchases a ticket on your event form!

  • At the very bottom of the page, you can check whether or not you want to generate e-tickets for your event. Each e-ticket will have a unique QR code that will allow you to easily manage admissions to your event (learn more).

Click on "Create" in the top right of this page once you're done customizing your form. This will finalize the creation of your form and will save it in your dashboard so that you can go back and edit it. If you don't click on create, your edits and creation will be lost. 

4) Share your event

  • In the fourth step, you can share the form to your event.
  • Under "Form Link," you can copy and paste the URL to the form. 

  • You can also share your event by embedding it on your website or by using your unique QR code. For more information on how these options work, consult our documentation here.

5) Advanced Settings

  • In your advanced settings:
    • Set an automatic reminder to participants. You can decide how many days before this event the reminder should be send, and you can edit the contents of the email by clicking on "edit." ⚠️ Your event must have a date for this option to work.
    • Add a sales target. This will add a thermometer to your form indicating how much you have collected in ticketing sales already.
    • Enable paying by cheque for payments above 500$.
    • Add discount codes to your raffle. For more information on discount codes, please consult our documentation here
    • Add your email in the notification field so that you can be notified each time somebody makes a purchase on your form.

Video Tutorial: