Create group tickets or ticket bundles

When a buyer purchases a group ticket or ticket bundle, they will be sent a PDF with the number of e-tickets indicated. Each ticket will be individually and sequentially numbered, and answers to custom questions per ticket will appear on each individual ticket.

Group tickets

• Log-in to your account

• Go to to Campaigns and click on "Edit" to the right of your event form. 

• Go to the step named "Tickets."

• There, you will be able to see a list of your tickets. Click on "options" below a specific type.

• Check the option "This is a group ticket." You will be able to specify the number of tickets included in this bundle.

How to limit group tickets

When setting a limit for a group ticket, you should specify the number ofgroups, not the number of individuals. For example, if each group ticket admits 4 people and you want 20 people to attend via group tickets, you would enter 5 as the limit (5 groups × 4 people = 20 individuals).

This is different from the total number of tickets available on the form. The total ticket limit is across all ticket types is the overall number of individual tickets that can be sold through the form. If you're offering both individual tickets and group tickets, this total should reflect the total number of people attending — not the number of ticket entries.

So, if you offer:

• 10 individual tickets

• 5 group tickets (with 4 people per group = 20 individuals)

Then your total ticket limit should be 30 (10 individual + 20 from group tickets) and the group ticket limit should be 5. 

If you need to collect information for each ticket holder in the ticket group, make sure to add custom questions to your form. 

➡️ How can I add custom questions to my forms?

If buyers already purchased a ticket that was named like a bundle but only received one e-ticket, see Buyers only received one e-ticket for a multi-ticket purchase.