Zeffy Help Center
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About Zeffy
What Zeffy is and how it works
Getting started and eligibility
Why organizations trust Zeffy
Our Referral Programme
Getting Started With Zeffy
How to get started on ZeffyRegister for Zeffy's weekly demoNavigating Zeffy: Introducing the New Navigation ExperienceZeffy Onboarding Academy
Zeffy for Donors
Transaction + Tax Receipts
My Zeffy Donor Account
Donations/Payments made on Zeffy
Auction
Account Management
Test the platform: Run payment tests and test confirmation emails
Stripe Verification
Account Settings
Campaign Management
General Form Configuration
Donations
Events
Auctions
Ticket and Item Configuration
Raffles
Online Stores
Memberships
Peer-to-Peer Campaigns
Volunteering
Data Management
Importing Data
Exporting Data
Data Integrations
Tap-to-Pay
Tap-to-Pay
Finances
Bank Account
Payouts
Transaction Management
Payment methods and statuses
Refunds and Cancellations
SwiftAid
Tax receipts
CRM/Contact Management
Emails
Campaign communications
Contacts
Importing contacts
Lists & filters
Postal mail
Legal, Data Privacy & Security
Legal
Verifications & Platform Security
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About Zeffy

What Zeffy is and how it works

What is Zeffy?

Zeffy really is free: No fees. No catch.

Can I remove or customize the default suggested percentage of voluntary contribution, tip or donation to Zeffy?

How to talk to your donors about Zeffy

Voluntary Contributions: What Happens if Donors Choose Not to Contribute

How can I stay up to date on Zeffy's technical issues, downs and updates on bugs?

Getting started and eligibility

Is my organization eligible to use Zeffy?

Do I need to commit to Zeffy for a long time?

We are not a nonprofit, can we still use the platform?

I am still waiting for my 501c3 or charity status, can I start using Zeffy?

Why organizations trust Zeffy

How do you know Zeffy's Donor Conversion is 50% above industry average?

Do you have a list of nonprofits that use Zeffy?

Our Referral Programme

The Zeffy Referral Program