Zeffy Help Center
All Collections

Zeffy for Donors

My Zeffy Donor Account

Activating your Zeffy donor account

Deleting your donor account

What does Zeffy do with my personal data?

Making a Payment

Making a donation or payment on Zeffy

Paying by bank transfer (ACH/PAD) - how it works

Troubleshooting payment errors - a guide for donors

Why am I being asked if I want to claim Gift Aid?

Confirmation Emails & Receipts

Where are my confirmation email, tax receipt, or e-ticket?

Year-End Tax Receipts for Donations Made Through Zeffy

Payment Management

How can I edit or cancel my recurring payment (donation or membership)?

I need help with my order (ticket, registration, or purchase)

What is the contribution made towards Zeffy? Why was I charged extra?

There's a charge on my bank statement from Zeffy that I don't recognize.

Managing your auction bids and payment method

How to Edit Your Peer-to-Peer Team or Participant Fundraising Page