Zeffy Help Center
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About Zeffy
What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust ZeffyHow to Talk to Your Donors About Zeffy
Getting Started With Zeffy
Exploring Zeffy: Where to BeginHow to get started on ZeffyIs my organization eligible to use Zeffy?Register for Zeffy's Weekly DemoTest the Platform: Run Payment Tests and Test Confirmation EmailsThe Zeffy Referral Program
Stripe Account & Identity Verification
Stripe Verification OverviewWhat Is Stripe? Verification FAQConnecting an Existing Stripe Account to Zeffy
Identity & Document Verification
🇺🇸 US Stripe Verification
🇨🇦 Canadian Stripe Verification
🇬🇧 UK Stripe Verification
🇦🇺 Australian Stripe verification
Account Management
Accessing your account
Managing your account
Campaign Management
Creating your first campaign and choosing the right one
Donations
Auctions
Events, raffles, memberships & online stores
General Campaign Configuration
Sharing & promoting your campaign
Editing, cloning or ending a campaign
Data Management
Importing Data
Exporting Data
Contact Management & Emailing
Getting started with Zeffy's CRM
Build your contact list
Organise & manage your contacts
Setting up your email sending
How to validate or verify your email addressHow to customize your email sender domainEmail deliverability: why emails land in spam and how to avoid it
Build & send your emails
Measure performance
Donor Mail
Finances & Payouts
Bank Account
Payouts
Transaction Management
Payment methods and statuses
Refunds and Cancellations
Tax receipts
SwiftAid
Integrations & API
Integrating Zeffy with other softwaresHow can I integrate Zeffy with Google Analytics?Set-up UTM parameters & source trackingHow to Redirect Donors to a Custom Thank You PageConnect Zeffy to Quickbooks OnlineIntegrating Zeffy with ZapierHow to use Zapier's Formatter to separate data fieldsUsing the Zeffy AI Assistant in ChatGPTGet Started With the Zeffy API
Tap-to-Pay App
App: Setting Up Zeffy Tap to PayTroubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR CodeTap to Pay buyer information
Zeffy for Donors
My Zeffy Donor Account
Making a Payment
Confirmation Emails & Receipts
Payment Management
How to Edit Your Peer-to-Peer Team or Participant Fundraising Page
Legal, Data Privacy & Security
Legal
Data Privacy
Account Security
Contact Management & Emailing

Setting up your email sending

How to validate or verify your email address

How to customize your email sender domain

Email deliverability: why emails land in spam and how to avoid it