Zeffy Help Center
Home100% Free Contact us
About Zeffy
What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust ZeffyHow to Talk to Your Donors About Zeffy
Getting Started With Zeffy
Exploring Zeffy: Where to BeginGetting Started: Setting Up Your Zeffy AccountIs My Organization Eligible to Use Zeffy?Register for Zeffy's Weekly DemoTest the Platform: Run Payment Tests and Test Confirmation EmailsThe Zeffy Referral Program
Stripe Account & Identity Verification
Stripe Verification OverviewWhat Is Stripe? Verification FAQConnecting an Existing Stripe Account to Zeffy
Identity & Document Verification
🇺🇸 US Stripe Verification
🇨🇦 Canadian Stripe Verification
🇬🇧 UK Stripe Verification
Account Management
Accessing your account
Managing your account
Campaign Management
General Form Configuration
Donations
Events
Plan your next event with Zeffy!Configuring an Event Campaign on ZeffySetting up an event with multiple dates and timesEditing and scheduling a reminder email
Event Management Features
Seating Charts
Auctions
Ticket and Item Configuration
Raffles
Online Stores
Memberships
Peer-to-Peer Campaigns
Volunteering
CRM/Contact Management
Emails
Campaign communications
Contacts
Importing contacts
Lists & filters
Donor Mail
Finances
Bank Account
Payouts
Transaction Management
Payment methods and statuses
Refunds and Cancellations
Tax receipts
SwiftAid
Data Management
Importing Data
Exporting Data
Data Integrations
Tap-to-Pay
App: Setting Up Zeffy Tap to PayTroubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR Code
Zeffy for Donors
My Zeffy Donor Account
Making a Payment
Confirmation Emails & Receipts
Payment Management
How to Edit Your Peer-to-Peer Team or Participant Fundraising Page
Legal, Data Privacy & Security
Legal
Data Privacy
Account Security
Campaign Management

Events

Plan your next event with Zeffy!

Configuring an Event Campaign on Zeffy

Setting up an event with multiple dates and times

Editing and scheduling a reminder email

Event Management Features

Checking-in guests the day of your event: scan their e-ticket or check them in manually using the check-in manager

Access and download your campaign guest list with answers to questions

Why does the Check-in Manager say "N/A"?

How to "unscan" or "uncheck" a guest that was accidentally checked-in

View how many tickets you have sold so far and how many are remaining

Filtering your ticket sales by ticket status and ticket type

Attendance reports: download a report after your event to check whose tickets were checked-in or who attended.

What to do if your event has been cancelled

Seating Charts

How to Retroactively Assign Table Numbers to E-Tickets

Adding a seating chart to your event