Updating Your Bank Statement Descriptor

You can add a payment descriptor for your donors for your nonprofit

• Log in to your Zeffy dashboard on your computer.

• Click on your name in the bottom-left corner of the page.

• Click on "Settings"

• Under the "Organization" section, click on "Organization Information".

• Edit the descriptor under "Bank Descriptor" and click "Confirm."

• The descriptor is limited to 14 characters. If your organization name is longer than 14 characters, use an acronym or a shortened version.

Card payments appear on your donor's bank statement with Zeffy's prefix followed by your descriptor (up to 22 characters in total). Bank debit payments (PAD, ACH, SEPA) show only your descriptor, with no "ZEFFY-" prefix. If your descriptor is shorter than 5 characters or has no letters, it appears as "ORG " followed by the descriptor.