Change your login email or method
Change your email address
To change the main email address associated with your account:
Log into your Zeffy account with your current email address.
Click on your name in the bottom left corner and select "Settings".
Click on "Personal information".
Change the email address to the new one and save.
If you use Google Sign-In (SSO)
If you log in using Google Single Sign-On, you cannot change your email directly from your settings. Instead, add your new email as a user to the account, then transfer ownership to that email.
Step 1: Add your new email as a user
Click on your name in the bottom left corner of the Zeffy dashboard.
Select "Invite a user".
Enter the email address you'd like to use for logging in.
Accept the invitation sent to that email address.
Step 2: Transfer ownership to the new email
Once you've accepted the invitation from your new email:
Go to Settings → Manage users.
Click the three dots next to your new email.
Select "Make admin" to transfer ownership.
You can now log in using your new email address with full admin access.
Disable Google Sign-In
If you no longer wish to use Google Sign-In to access your Zeffy account, contact Zeffy support.
Click the chat icon in your Zeffy account.
Request removal of Google Sign-In from your account via the chat icon in the bottom right of your screen
Our team will disable Google Sign-In and send you a password creation link.
Use your newly created password to log in to your Zeffy account.
This is useful if you want to switch from Google SSO to email/password login, or if you're experiencing issues with Google Sign-In that require a temporary workaround.