Tap to Pay buyer information
Tap to Pay is designed for fast, in-person transactions. The app now supports your form's configured buyer information, additional questions, and receipt details. You can still process payments without collecting details when preferred.
What Tap to Pay collects
When you process a payment in the app, it will present any fields configured on your form:
Buyer information — name, email, and address for receipts and tax receipts.
Additional questions — any custom questions you added to the form.
Receipt information — details needed to generate the payment receipt.
If no buyer details are entered, the payment is still recorded.
What happens when a payment has no buyer information
If you process a Tap to Pay payment without entering buyer details:
In Payments: The buyer name will appear blank.
In notification emails: The email will show "null, null" as the buyer name because no values were recorded.
Add or update buyer information after a Tap to Pay payment
If you need to add buyer information to a payment that was processed without details:
Go to Payments.
Click on the payment to open the details panel.
Click the pencil icon to edit the buyer information.
Add the name, email, and address as needed.
This workflow applies specifically to payments where no buyer information was recorded. If a payment already has buyer details recorded, those fields may be locked. For more information on correcting existing donor information, see Update or correct donor information after a payment.