How can I scan a ticket at the door?

You can scan e-tickets with your phone.

When you create a ticketing event form on Zeffy, e-tickets can be generated. This will appear as a PDF in the thank you email that goes out to all buyers. The PDF will be the e-ticket, which will contain a QR code that you can scan in-person at your event. You can scan the QR code with any phone that can scan a QR code. You do not need any special app to scan a code! 

🎟️ When you scan a QR code, your Zeffy dashboard will automatically be updated. 

❗Some important notes:

  • Each ticket can only be scanned once. You can see the date and time the ticket was scanned by going to "Ticketing" > "My sales" and then clicking on the ticket transaction. 
  • If a buyer buys multiple tickets, they will receive as many QR codes as there are tickets.
  • You will need internet access to scan tickets! 

✅ Example of a successfully scanned QR code

❌ Example of a QR code scanned twice