Send Physical Letters to Your Donors Using Zeffy's Donor Mail Feature (Zeffy U.S. only)
Zeffy's postal mail feature allows you to easily create letters and mail physical copies to your donors. For just $1 per letter, you can craft personalized letters to be mailed to the address you have on record for your contacts. We take care of printing and mailing the letters out for you.
Kindly note that this feature is only available to Zeffy U.S. users.
For a visual walkthrough of how the feature works please see below.
This feature is ideal for:
Reaching supporters who don't have an email address on file
Connecting more personally with major donors
Engaging supporters who prefer traditional mail
Important notes:
Each letter costs $1.20 (per contact)
Letters are sent to the address listed on each contact's profile page
You can include a QR code that links to any active Zeffy campaign
Step 1: Access the Postal Mail Feature
Log into your Zeffy account
Click on "Newsletter" in the left-hand menu
Select "Postal Mail" from the options
Click "New Postal Mail" to create a new letter
Step 2: Set Up Your Letter Details
Give your letter an internal name - This helps you organize and identify your mailings (this name won't be visible to recipients)
Enter the return address - This address will appear on the envelope sent to your donors
Step 3: Design Your Letter
Add your organization's logo to the letterhead - Upload your logo to appear at the top of the letter for professional branding
Write your letter content - Compose your message in the text editor
Personalize with variables - Click on "Variables" to add personalized touches:
Donor's first name
Donor's last name
Add footer text (optional) - Include any additional information at the bottom of your letter
Step 4: Add a QR Code (Optional)
Select a Zeffy campaign from the dropdown menu that you wish to direct donors to
The QR code will be automatically generated and added to your letter
Recipients can scan the code with their smartphone to quickly access your donation form, event page, or other campaign
Note: Adding a QR code is ideal for encouraging immediate action, such as making a donation or registering for an event.
Step 5: Select Your Recipients
Choose the contact list you wish to send this letter to
Review the number of contacts selected
Remember: It costs $1.20 per letter (per contact)
Important: Make sure your contacts have complete mailing addresses on file. Contacts with an incomplete address will be flagged for correction before sending the letter.
You will have the option to omit contacts from the list who do not have a complete address, or you can click on their contact in list to complete their address information.
Step 6: Complete Payment and Send
Enter a credit card to complete the payment. You will be charged $1 per letter sent.
Review your letter one final time
Click "Send" when you're ready for PostGrid to print and mail your letters
Note: Once sent, letters cannot be recalled. Make sure to review all details carefully before clicking send.
Tips for Effective Postal Mailings
Keep it concise: Aim for one page to maintain reader engagement
Include a clear call-to-action: Tell recipients exactly what you'd like them to do
Use personalization: Variables like first names make letters feel more personal
Combine with digital outreach: Follow up with an email to contacts who have email addresses
Track results: If using a QR code, monitor your campaign analytics to see engagement from postal mail recipients
Frequently Asked Questions
Can I preview my letter before sending? Yes, you can preview your letter at any point during the creation process to see exactly how it will look.
What if a contact doesn't have a mailing address? Letters will only be sent to contacts with complete mailing addresses on file. Make sure to update contact information before creating your mailing. You can opt to email those contacts instead using our free email feature!