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Donor account
  • About Zeffy
  • Getting started with Zeffy
    • Stripe Verification
    • Account Settings
  • Zeffy Onboarding Academy
  • General Form Configuration
    • Creating, Archiving, Deleting and Cloning a form
    • Customizing your form
    • Sharing your form
  • Events, Raffles, Stores & Auctions
    • Event form configuration
    • Ticket and Item Configuration
    • Event Management Features
    • Auctions
    • Raffles
    • Memberships
    • Online Stores
    • Volunteering
  • Donations and Campaigns
    • Peer-to-Peer Campaigns
  • Transaction Management
    • Refunds and Cancellations
    • Tax receipts
  • Payments and Payouts
    • Payouts
    • Bank Account
    • Payment methods and statuses
    • Tap-to-Pay
    • Spend Card
  • Contacts & Emailing
    • Emails
    • Campaign communications
  • Reports and data imports
    • Exporting Data
    • Importing Data
    • Data Integrations
  • Legal, Data Privacy & Security
    • Legal
    • Verifications & Platform Security
  • Zeffy for Donors
    • Donor account
    • Monthly donations
      Back to home
      1. Help Center
      2. Zeffy for Donors
      3. Donor account
      • About Zeffy
      • Getting started with Zeffy
        • Stripe Verification
        • Account Settings
      • Zeffy Onboarding Academy
      • General Form Configuration
        • Creating, Archiving, Deleting and Cloning a form
        • Customizing your form
        • Sharing your form
      • Events, Raffles, Stores & Auctions
        • Event form configuration
        • Ticket and Item Configuration
        • Event Management Features
        • Auctions
        • Raffles
        • Memberships
        • Online Stores
        • Volunteering
      • Donations and Campaigns
        • Peer-to-Peer Campaigns
      • Transaction Management
        • Refunds and Cancellations
        • Tax receipts
      • Payments and Payouts
        • Payouts
        • Bank Account
        • Payment methods and statuses
        • Tap-to-Pay
        • Spend Card
      • Contacts & Emailing
        • Emails
        • Campaign communications
      • Reports and data imports
        • Exporting Data
        • Importing Data
        • Data Integrations
      • Legal, Data Privacy & Security
        • Legal
        • Verifications & Platform Security
      • Zeffy for Donors
        • Donor account
        • Monthly donations

      Zeffy for Donors

      Track your monthly donations and update your credit card.
      • Obtain a refund for a payment made through Zeffy
      • I paid but I haven't received my receipt yet
      • What is the contribution made towards Zeffy? Why was I charged extra?
      • I entered the wrong email address or made a typo. How do I change it?
      • How can I make a payment on Zeffy?
      • Tax Receipts - Donor FAQ
      • There's a charge on my bank statement from Zeffy that I don't recognize.
      • Can e-tickets and membership cards be added to wallet?

      Donor account

      • How I can activate my Zeffy donor account?
      • Where is my ticket/receipt/confirmation email?
      • Where is my donation tax receipt?
      • How can I update my fundraiser page?
      • What does Zeffy do with my personal data?
      • Deleting your donor account
      See more

      Monthly donations

      • How can I update my credit card or edit/cancel my monthly donation?
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      Zeffy Help Center
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