Zeffy Help Center
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About Zeffy
What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust ZeffyHow to Talk to Your Donors About Zeffy
Getting Started With Zeffy
Exploring Zeffy: Where to BeginGetting Started: Setting Up Your Zeffy AccountIs My Organization Eligible to Use Zeffy?Register for Zeffy's Weekly DemoTest the Platform: Run Payment Tests and Test Confirmation EmailsThe Zeffy Referral Program
Stripe Account & Identity Verification
Stripe Verification OverviewWhat Is Stripe? Verification FAQConnecting an Existing Stripe Account to Zeffy
Identity & Document Verification
🇺🇸 US Stripe Verification
🇨🇦 Canadian Stripe Verification
🇬🇧 UK Stripe Verification
Account Management
Accessing your account
Managing your account
Campaign Management
General Form Configuration
Sharing your form
Creating, Archiving, Deleting and Cloning a form
Customizing your form
Ask additional custom questions to donors and buyersManaging Thank You (Confirmation) EmailsNotifications for new paymentsHow can I add sponsorship tiers on my Zeffy form?How to allow people to RSVP on your Zeffy form?Can I use Zeffy for concession sales?How to process payment instalments on Zeffy?A guide to image uploads on Zeffy (Logo, banner and images)Can a ticket be forced in all purchases?Can I hide certain tickets on my Zeffy form?How can I translate my form?How can I change the color of my form?How to Add a Waiver to Your FormUnderstanding reply-to email addresses in Zeffy confirmation emailsHow can I add a video to my form?
Donations
Events
Auctions
Ticket and Item Configuration
Raffles
Online Stores
Memberships
Peer-to-Peer Campaigns
Volunteering
CRM/Contact Management
Emails
Campaign communications
Contacts
Importing contacts
Lists & filters
Donor Mail
Finances
Bank Account
Payouts
Transaction Management
Payment methods and statuses
Refunds and Cancellations
Tax receipts
SwiftAid
Data Management
Importing Data
Exporting Data
Data Integrations
Tap-to-Pay
App: Setting Up Zeffy Tap to PayTroubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR Code
Zeffy for Donors
My Zeffy Donor Account
Making a Payment
Confirmation Emails & Receipts
Payment Management
How to Edit Your Peer-to-Peer Team or Participant Fundraising Page
Legal, Data Privacy & Security
Legal
Data Privacy
Account Security
General Form Configuration

Customizing your form

Ask additional custom questions to donors and buyers

Managing Thank You (Confirmation) Emails

Notifications for new payments

How can I add sponsorship tiers on my Zeffy form?

How to allow people to RSVP on your Zeffy form?

Can I use Zeffy for concession sales?

How to process payment instalments on Zeffy?

A guide to image uploads on Zeffy (Logo, banner and images)

Can a ticket be forced in all purchases?

Can I hide certain tickets on my Zeffy form?

How can I translate my form?

How can I change the color of my form?

How to Add a Waiver to Your Form

Understanding reply-to email addresses in Zeffy confirmation emails

How can I add a video to my form?