How to Set Up a Custom Redirect After Form Submission

Learn how to redirect users to your own webpage after they complete a Zeffy form instead of the default thank you page

By default, all Zeffy forms redirect users to the official Zeffy Thank You page after a successful submission. However, organizations can request to have their forms redirect to a custom webpage instead.
Here's how to request a custom redirection:
Gather Required Information
  • Your Zeffy form URL/link
  • The destination URL where you want users to be redirected after submission
Submit redirection request: 

Important Notes

  • Email Confirmations: Regardless of the redirect setup, users will still receive the automated confirmation email with their:
    • Transaction receipt
    • Custom thank you message
    • Any applicable e-tickets or documentation
       
  • Embeds: If your form is embedded, any custom thank you page requested will be displayed within your iframe.
  • Test After Setup: Once your custom redirect is configured, as confirmed by our support team test the form to ensure everything is working as desired.