How often / when do I get my payout?

Payouts for all the funds you collected are deposited either monthly or weekly. You can easily change your payout schedule in your Zeffy dashboard.

How often will I receive a payout? 

Payouts are either monthly or weekly on Zeffy. Nonprofits receive payouts on a monthly basis by default. Monthly payouts are typically paid out on the 3rd of each month, and will include all payments that are available for that payout date. What does this mean? When a donor makes a donation, it will typically take a few days for the money to clear, depending on the donor's bank or credit card company. If you are new to Zeffy, please be sure that you have properly connected your bank account to be able to receive payments and payouts. 

❗If you have transactions that took place too close to the payout date, they may not have cleared soon enough to be included in that payout. If this happens, those transactions will be carried over to your next payout.

How to change your payout schedule

Your payout schedule can also be changed to a weekly payout schedule. When your payout is scheduled to a weekly payout schedule, the available funds will be initiated every Friday, and arrive in your bank account every Monday. To change your payout schedule, please:

  1. Log into your Zeffy dashboard on a computer.
  2. Click on "Bank" in the menu bar on the left of the page.
  3. At the top, righthand corner, click on "Bank Settings". 
  4. Now, under the "Bank" section, click on "Payout schedule" 
  5. Select either a monthly or weekly schedule and press the "Save" button. 

How much money is coming? 

In order to see how much money will be in your upcoming Zeffy payout, please:

  1. Log on to your Zeffy dashboard on a computer.
  2. Click on "Bank" in the menu bar on the left of the page.
  3. Click on "Balance" right underneath. Once you click here, you'll see a page with the amount that is available for your next payout, including the next payout date, as well as the amount that will be available soon. If an amount is "available soon", it means a donor has already made a donation or purchase, but the amount is still waiting to be cleared by their bank.