How can I ask my donors custom questions?

You can ask your donors any number of custom question in your donation or ticketing forms.

The first name, last name, email, and address are always asked to each donor when they are making a donation or making a purchase through a Zeffy form. This information is necessary to process the payment. However, you can also ask as many custom questions as you like. You will be able to choose between asking short-form questions, asking for a telephone number, an additional email, a date, multiple choice questions, or a check box option. 

💰 For Donation Forms:

• In your Zeffy dashboard, click on "Donations" in the menu bar.
• Click on "My forms". 
• Click on "Edit" next to the name of the form for which you want to add custom questions. 
• Go to the second section of your form, called the "Create Your Form" section. Scroll down just a bit until you see the "Form questions section".

• Add your question(s) and remember to save your progress! 

🎟️ For Ticketing Forms:

• In your Zeffy dashboard, click on "Ticketing" in the menu bar.
• Click on "My forms". 
• Click on "Edit" next to the name of the form for which you want to add custom questions. 
• Go to the second section of your form, called the "Tickets" section. Scroll down just a bit until you see the "Form questions section". 
• You will have the option to ask two types of questions
• ➡️ Questions for the buyer will be asked once per purchase. 

• ➡️ Questions per item or questions per ticket will be asked for each ticket that is purchased.