Zeffy Help Center

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What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust Zeffy How to Talk to Your Donors About Zeffy

Getting Started With Zeffy

Exploring Zeffy: Where to Begin Getting Started: Setting Up Your Zeffy Account Is My Organization Eligible to Use Zeffy?Register for Zeffy's Weekly Demo Test the Platform: Run Payment Tests and Test Confirmation Emails The Zeffy Referral Program

Stripe Account & Identity Verification

Stripe Verification Overview What Is Stripe? Verification FAQ Connecting an Existing Stripe Account to Zeffy

Identity & Document Verification

🇺🇸 US Stripe Verification

🇨🇦 Canadian Stripe Verification

🇬🇧 UK Stripe Verification

Account Management

Accessing your account

Managing your account

Campaign Management

General Form Configuration

Plan your next event with Zeffy!Configuring an Event Campaign on Zeffy Setting up an event with multiple dates and times Editing and scheduling a reminder email

Event Management Features

How to Retroactively Assign Table Numbers to E-Tickets Adding a seating chart to your event

Ticket and Item Configuration

Peer-to-Peer Campaigns

CRM/Contact Management

Campaign communications

Importing contacts

Lists & filters

Transaction Management

Payment methods and statuses

Refunds and Cancellations

Data Management

Data Integrations

App: Setting Up Zeffy Tap to Pay Troubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR Code

Zeffy for Donors

My Zeffy Donor Account

Making a Payment

Confirmation Emails & Receipts

Payment Management

How to Edit Your Peer-to-Peer Team or Participant Fundraising Page

Legal, Data Privacy & Security

Account Security

Seating Charts

Support on creating seating charts

How to Retroactively Assign Table Numbers to E-Tickets

Adding a seating chart to your event