You can delete manually entered payments in Zeffy.
Delete a manual payment entry in your account
- Go to "my payments and click on the manual entry and a page should pop up to the right.
- Click on "more" in the top right-hand corner of the page.
- Click 'delete' to delete the entry.
For entries that have an e-ticket associated with them, deleting the entry will automatically cancel the ticket as well.
❗Deleting non-manual entries: It is not currently possible to delete payments from your dashboard. For record-keeping purposes, even refunded or canceled payments will remain in your dashboard.