1. Help Center
  2. Transaction Management

How can I delete a manual entry?

You can delete manually entered payments in Zeffy.

Delete a manual payment entry in your account

  • Go to "my payments and click on the manual entry and a page should pop up to the right.
  • Click on "more" in the top right-hand corner of the page.
  • Click 'delete' to delete the entry. 

For entries that have an e-ticket associated with them, deleting the entry will automatically cancel the ticket as well.

Deleting non-manual entries: It is not currently possible to delete payments from your dashboard. For record-keeping purposes, even refunded or canceled payments will remain in your dashboard.