Introducing the Hub: A New Way to Manage Your Fundraising

The Hub is a new centralized dashboard that helps you manage all aspects of your fundraising campaigns. This article will walk you through what's changing and how to use the new features.

HubUpdate

What's new?

We're introducing a new campaign management experience that brings together all your campaign information and tools in one place. You'll now see:
  • An overview dashboard with your campaign totals and performance
  • Quick access to your guest list, payments, and communications
  • A helpful to-do list to guide your campaign success
  • Streamlined options to edit and share your campaign

Keep reading for more details and some sneak peeks!

What's changing?

While we're changing how you access some of Zeffy's tools and adding new ones, we want to assure you that you still have access to all the features you know and love! We've created a little guide to prepare you for the changes below.

1) Accessing your forms and viewing their progress

Access to your forms has been updated for a more visual and modern look! On your Forms Page, you'll be able to view all your active campaigns, events and other fundraisers. We've updated the view so you can see your progress, like your total raised and number of sales in a quick glimpse.

To get to your campaign payments, you can click on the campaign - this leads you to your Hub! All your actions are still available in the menu on each campaign.

 

 

2) Accessing all payments

You can still access your payments across all your forms through your Home Page, by clicking on 'View all payments' or through the Payments section in the Navigation menu.

On your payments table, you'll still have access to all the same filters, and the ability to add payments and export your data.

3) All your actions at the tip of your fingers!

Once in your Campaign Hub, you can easily edit, share or view your campaign.

You'll also have access to your campaign overview, your payments, guest list (for events) and communications.


4) Visitors centralized with your campaign

Your visitors will now appear in your Campaign Hub, in the payments section, under the 'incomplete' status. You can select your visitors and contact them to encourage them to complete their gift. You'll be able to see if you've contacted them before in the 'details' section of the table.

Check out what's new to make the most of your campaigns

Updated Home Page

We've revamped the page to give you easy access to your most recent campaigns, with an overview on your progress and to-do's.

We've also updated your total raised graph - use it to share your progress with your team, board and supporters.

Campaign Overview

The overview section shows you:
  • Total amount raised
  • Number of tickets sold (for events), number of donations, sales, etc.
  • Breakdown of ticket types and amounts
  • Quick stats about your campaign performance

Campaign To-Do's

A new feature that helps you:
  • Track important campaign tasks
  • Get reminders for key actions
  • Follow best practices for campaign success
  • Stay organized throughout your fundraising

Campaign Communications

We've added new email types catered to your campaign, so you can invite your supporters, keep them updated of your progress and send a thank you once the campaign has ended.

Frequently Asked Questions

Q: When is this change being made? A: We'll be gradually rolling out these new features and layouts starting February 17th. This means you may begin to see changes starting on this date or in the weeks following.
Q: Will this affect my donors or buyers experience? A: No, these changes only apply to your account as a nonprofit. Nothing will change for your donors.
Q: Can I still access all the features I used before? A: Yes! All existing features remain available. We've simply reorganized them to make them easier to find and use.
Q: Will my current campaigns be affected? A: Your current campaigns will continue to work as usual, but they'll automatically appear in the new Campaign Hub format.
Q: How do I share my campaign page? A: Use the "Share" button at the top of your Campaign Hub to quickly copy your campaign link or share directly to social media.

Need Help?

If you have questions about the Campaign Hub or need assistance, our support team is here to help. Reach out through the chat in the bottom right of your account.