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Generate a tax receipt for an in kind donation

Manually log your in kind donations and generate tax receipts for them

Watch the tutorial or scroll down for the steps to follow 

Note that this video was recorded on a previous version of the platform, so the tabs may look a bit different. Refer to the written instructions below for which tabs to navigate to in your account.

How to log the payment if the donor has an existing contact page 

  1. In your Zeffy dashboard, go to the ''Contacts'' tab under ''Newsletter'' from the left side menu. 
  2. Use the search bar to find the donor's profile using their first or last name. 
  3. Once in the donor's profile, click the "Actions" button in the top right corner, then select "Add payment". 
  4. Select the form on which you wish to log the in-kind donation
  5. Under "Payment method" select "In kind donation"
  6. In the "Donation date" field, enter the date on which the gift was received. 
  7. Click "Generate a tax receipt" to generate a tax receipt for the donor 
  8. A tax receipt for a non-cash gift is required to include a brief description of the gift received by the charity. Use the "Tax Receipt Description" field to manually add the item description. 
  9. Click "Send the configured thank you email to send the donor the thank you email and their corresponding tax receipt.
  10. Hit "Save" and click "View transaction details" to view the tax receipt that was created. 

If the donor does not have an existing contact page 

1. Go to the "Payments" tab under ''Fundraising''

2. Click "Add Payment" in the top right hand corner

3. Repeat the steps listed above and enter the donor's contact information. To send the configured thank you email, you must enter an email address. In Canada, to issue a tax receipt, you must enter the donor's full address.


Screenshot 2025-07-01 at 11.07.39 AM

Here is an example of a non-cash charitable tax receipt. 

Canadian Tax Receipt : 


American Tax Receipt : 

Screenshot 2025-07-01 at 11.10.20 AM

According to IRS guidelines, tax receipts for in-kind donations should not include a dollar value for the donated goods or services. It is the donor’s responsibility to determine and report the fair market value of their contribution. For this reason, Zeffy’s system does not allow an amount to be entered for in-kind donations. The generated receipt will acknowledge the donation but will not state a monetary value.

Find out more information about government guidelines on tax receipting for in-kind and non-cash donations : Canadian Guidelines and American Guidelines.