How do I resend a tax receipt and transaction receipt?

Easily track and resend your donor's tax receipts from your Zeffy dashboard.

You can resend a confirmation email to your donor from your dashboard if they cannot find it.

This confirmation email will contain their tax receipt (if applicable). You can even resend this to a different email if your donor made a typo.

• Log into your Zeffy dashboard on a computer. 
• Go to "donations" > "my donations."
• Look for the donation in question and click on it.
• A page will pop up with the option "resend the receipt" in the top right. 
• A pop-up will open asking you to confirm the email address. 🖊️ If your donor originally made a typo, you can correct the email address here before resending it. 
• This will resend the confirmation email to your donor or buyer. This confirmation email will include the tax receipt if applicable.