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How can I edit the "Thank you" email sent to my purchasers? (For events, raffles, memberships, e-commerce)

You can customize a thank you note that appears in the confirmation email your event registrants, members and buyers after they complete a purchase on your ticketing form.

❗The "Thank you" email can be customized for each of your form. If you have multiple forms, make sure you customize it for all of them. 


To proceed : 

  1. In your Zeffy dashboard, click the "Ticketing" > "My forms" on the left side menu. 
  2. Select the form for which you wish to customize the email, and click "Edit". 
  3. Once in the form editor, go to the "Customization" section : 
  4. Scroll down the page to the "Configure your thank you message" step. 
  5. Edit the "Email subject" to make it easier for your donors to recognize the confirmation email.
  6. Then, edit the body of the email. Add any important information regarding your event, such as information on how to access the event, dress code, etc. You can also add your contact information if you wish to.